Returns & Exchanges
At Billie Jeans, we want you to love your fit, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed items. If your denim isn't perfect, we are committed to making it right through a quick exchange or a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Denim
Place the items in their original packaging with all tags attached to ensure the product remains protected during transit.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your package.
Drop Off and Track
Leave your package at any authorized carrier location; once we receive and inspect your return, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing